Services for Brokers

Power Package

Superior Package | $495+GST per application

Supporting brokers with pre and post submission tasks, including maintaining customer communication. Perfect for the broker whose primary focus is new business.

Broker to complete minimum CRM requirements including best interest duty, product selection, broker notes and minimum supporting documents.
Powerhouse will request additional supporting documents from the customer directly, prepare a servicing calculator, send loan application forms and discharge forms to the customer for signing.
Powerhouse will prepare First Home Owner applications, order valuations, submit pricing requests, generate credit reports from Broker’s aggregator software, escalate the file with lender BDM and store compliance documents if applicable.
Powerhouse will package through AOL or lender Portal and send the broker ‘Ready to submit email’.
Powerhouse will complete all lender, solicitor, conveyancer and accountant follow up from submission to settlement including updating milestones in Broker CRM if applicable.
Powerhouse will provide customer updates and retrieve additional information from the customer.
Powerhouse will return missing information back to the bank, providing it does not affect loan structure or serviceability.
Powerhouse will review bank statements and credit reports to flag any discrepancies or undisclosed debts.
Powerhouse can assist customers with formal approval Loan Document sign up via phone only.
Powerhouse will complete post settlement tasks such as Fixed rate expiry follow up.
Please Note: this package price allows for Powerhouse to update and process from one CRM & AOL per Application. Should your business use multiple CRM's and/or Task Management platforms that will require updating, an additional cost will apply.

Additional Services

Re-work | $150+GST per application

Re-work due to the file needing to be re-submitted for the following reasons:

A re-work is an additional cost on top of the existing package the Broker has selected and will be applied when the Broker advises us to start to re-work the file. A re-work will only be applied once per file. Subsequent changes, ie. Issue new application and compliance documents, clone in CRM and/or Edit to resubmit in AOL, will be charged at full package price.

Pre-Packaging Tasks | $50+GST per application

We understand that Broker’s may need assistance with Administration tasks prior to packaging an application. This does not include qualifying your lead or preparing multiple servicing scenario’s.

If the above associated tasks proceed to an application, only the package fee will apply.